PRIVACY POLICY
Introduction:
Effective Date: 01 July 2025
This document outlines the terms and conditions governing the use of the RSA Property website and all associated applications and services. RSA Property is independently owned and operated.
Definitions
The terms “you” and “user” refer to all individuals and entities accessing the RSA Property website.
The term “website” refers to the official website of RSA Property.
General
By utilizing the services and accessing our website, you indicate your agreement to be bound by these terms and conditions. We reserve the right to modify these terms and conditions at any time without prior notice. Users are responsible for periodically reviewing this document for any updates, to which they will be bound.
Application to Clients
These terms and conditions are applicable to all clients who advertise on the RSA Property website, in addition to any signed agreements between RSA Property and each client. In cases of discrepancies or conflicts between these terms and any client agreements, the provisions of the client agreement will take precedence.
Application to Users
By logging in, registering, or accessing the RSA Property website, all users agree to be bound by these terms and conditions, with the exception of provisions that explicitly or implicitly apply only to clients.
We may amend these standard terms and conditions at any time without prior notice.
For questions or clarifications, please contact us at su*****@************co.za
General Obligations and Warranties
RSA Property is committed to providing the following services to Clients and Users:
Displaying and marketing Advertisements on the website, subject to reasonable limitations set by RSA Property.
Offering email support from Monday to Friday, between 08:00 and 17:00.
RSA Property does not make any warranties concerning the standard of services or website content. Specifically, we do not warrant that:
The weBsite is error-free.
The website will be available and operational 24/7.
Downloads or applications accessed through the website are free of harmful elements.
The website is provided “as is,” and RSA Property makes no representations or warranties regarding the website or its materials. Nothing on the website should be construed as advice.
Client’s Obligations and Warranties
Clients must, at their own expense:
Include information and details on each Advertisement as reasonably specified or requested by RSA Property.
Ensure that their Advertisements do not contain false, misleading, abusive, offensive, or infringing content.
Comply with all applicable laws, regulations, and conduct standards related to their business and advertisements on the website.
Clients warrant that the content, form, and design of their advertisements do not infringe on the intellectual property rights of others. Clients and any entity making use of any services offered by RSA Property indemnify RSA Property against any claims resulting from breaches of these warranties or the Contract.
Terms of Use
User Behaviour
Transmit, distribute, store, or destroy material in violation of applicable laws or regulations.
Infringe on the intellectual property rights or privacy rights of others.
Post defamatory, obscene, threatening, or abusive content.
Prohibited Actions
The following actions are prohibited on the website:
Using any automated or manual process to monitor or copy website content.
Interfering with the proper functioning of the website.
Imposing an unreasonable or large load on the website infrastructure.
Copying, altering, reproducing, or publicly displaying website content without prior written permission from RSA Property.
Attempting to access unauthorized areas of the website.
Copyright and Intellectual Property Rights
All content and data on the RSA Property website, including software, text, graphics, and designs, are the property of RSA Property. Users are not granted any licenses or rights related to Copyright, Trademark, Patent, or Intellectual Property Rights in or to the website’s content.
Security and Use of the Website
Security
Users are strictly prohibited from violating or attempting to violate the security of the RSA Property website, including, but not limited to:
Accessing data not intended for the user or logging into a server or account without proper authorization.
Trying to probe, scan, or test the vulnerability of the system or network without authorization.
Attempting to interfere with service to any user, host, or network, such as sending viruses, overloading, spamming, or crashing.
Sending unsolicited email, including promotions or advertising.
Forging any TCP/IP packet header or email header information.
Deleting or revising material posted by others.
Using devices, software, or routines to interfere with the website’s proper functioning.
Equal Treatment and Non-Discrimination
RSA Property believes in equal treatment for all users regardless of gender, race, creed, socio-economic standing, or nationality. We do not condone discrimination and expect ethical conduct from our advertisers when using the website.
Use of the Website
Each user acknowledges that RSA Property does not verify or warrant the accuracy or completeness of Advertisements or other information on the website.
RSA Property utilizes “cookies” on the website to personalize user visits, simplify the signing-in process, track preferences, and monitor website usage. Users may configure their browsers to prevent cookie use, though this may affect website functionality.
No one may link any page on the website without RSA Property’s prior written consent. The website may contain links to third-party websites beyond RSA Property’s control. We do not endorse products or services advertised on those websites, and users access them at their own risk.
Restrictions
Clients and Users are expressly restricted from the following:
Publishing any website material in other media.
Selling, sublicensing, or commercializing any website material.
Using the website in any way that may be damaging or impact user access or violate laws and regulations.
Engaging in data mining, data harvesting, or any similar activity.
Using the website for advertising or marketing.
Refunds
No refunds will be given by RSA Property in any circumstances.
Disclaimer and Privacy Policy
Disclaimer
The RSA Property website may feature property advertisements, news, reviews, and other content independently published by third parties. It is crucial to understand that RSA Property is not involved in the buying, selling, or property development process and should not be considered an agent, buyer, or developer concerning website use.
RSA Property holds no responsibility for any user entering into agreements or making decisions related to property ads, property information, personally owned property information, financial calculators, or any other information obtained on the website. While we have taken reasonable measures to ensure the website’s integrity, no warranty, whether express or implied, is provided that the website will operate error-free or that files, downloads, or applications are free from harmful elements.
In no event shall RSA Property or any third-party contributors be liable for any costs, expenses, losses, or damages of any nature, whether direct, indirect, punitive, incidental, special, or consequential, arising from your use of the website, your inability to use it, or any operational failure, whether based on contract, delict, strict liability, or otherwise.
Regarding links to other internet websites, you acknowledge that RSA Property lacks control over these linked sites, and we are not liable for their content or any associated costs, expenses, losses, or damages.
Privacy Policy
Collection of Personal Info
By using the RSA Property website, Users and Clients agree to provide certain personal information, including, but not limited to, name, company details, valid South Africa ID, property searches, addresses, contact numbers, email addresses, Advertisements, sales statistics, location information, valuations, prices, and rentals (“Personal Info”).
Purpose of Collection
RSA Property collects Personal Info for compiling the website, providing services to Users and Clients, and related purposes. Some Personal Info is mandatory to access the website and utilize RSA Property’s services as indicated on the website.
Consent for Use and Disclosure
By using the website, each User and Client explicitly consents to RSA Property using or disclosing the Personal Info under the following circumstances:
For communication purposes, with the option to opt out.
De-identified or aggregated Personal Info for statistical and data analysis.
To improve the website, develop new products, features, and services.
In the ordinary course of business and for promotions and marketing.
To validate the Client’s information and identity.
For use by business partners for commercial or marketing purposes.
To fulfil legal requirements or prevent unlawful actions.
Rights under the Protection of Personal Information Act
As per the Protection of Personal Information Act, a person about whom Personal Info is collected has the right to:
Access and rectify their Personal Info.
Object to the processing of Personal Info.
Lodge a complaint with the Information Regulator.
Severability
In the event that any term or condition is not fully enforceable or valid for any reason, such term(s) or condition(s) shall be severable from the remaining terms and conditions, which shall remain enforceable and applicable.
Applicable Law
This website is hosted, controlled, and managed in the Republic of South Africa, and therefore, South African law and jurisdiction govern the use of this website and any related matters.
Disputes, Confidentiality, Intellectual Property Indemnities, Variation of Terms, Sub-Contracting, Dispute Resolution, and Governing Law
Disputes
Any disputes related to this agreement or the use of this website shall be settled through arbitration in accordance with the rules of the South African Arbitration Foundation. Such arbitration shall be conducted in English in Cape Town, and the unsuccessful party shall bear all costs incurred by the successful party for the arbitration.
Confidentiality
Each Client and User agrees to:
Keep confidential all information concerning the business and affairs of RSA Property and each other party, whether obtained from that party or any third party (“the Information”).
Not disclose the Information to any person other than their employees, agents, and/or consultants involved in implementing this agreement, without written consent.
Use the Information solely in connection with the implementation of this agreement and not for their benefit or that of any third party.
Keep confidential the terms and conditions of this agreement
These provisions do not apply to Information that is independently developed, publicly available without breaching this agreement, or released for disclosure with written consent.
Intellectual Property Indemnities
All content on the website, including graphics, text, icons, photographs, videos, hyperlinks, private information, and trademarks, is the intellectual property of RSA Property. Clients and Users must not reverse-engineer or attempt to copy the website in any way. Users are granted a limited license for viewing the material on the website.
Variation of Terms
RSA Property is permitted to revise these Terms at any time, and users are expected to review them regularly.
Sub-Contracting
RSA Property may cede or assign rights or obligations or sub-contract obligations in this agreement without requiring the prior consent of the Client/User. The Client/User may not cede or assign rights or obligations without RSA Property’s written consent.
Dispute Resolution
Any dispute between the parties regarding the terms and conditions of the website will first be referred to the Managing Directors of each party. They will attempt to resolve the dispute within 10 Business Days. If unresolved, either party can refer the matter for arbitration. The arbitration will be held in English in Cape Town in accordance with the rules of the Arbitration Foundation of Southern Africa or any successor body. The goal is to conclude arbitration within 21 Business Days. The arbitrator’s decision is final and binding, with no right of appeal.
Governing Law
This Agreement is governed by the internal laws of the Republic of South Africa without giving effect to any choice or conflict of law provision or rule.
Property Listing Service
If you use the RSA Property listing service (Listing Service), the following terms and conditions apply in addition to those above.
RSA Property’s Role
RSA Property is not an estate agent as defined by the Estate Agency Affairs Act, an attorney, conveyancer, financial or tax advisor, mortgage bond originator, or valuer. RSA Property cannot negotiate or conclude any agreement on your behalf. You are responsible for all obligations arising from your agreements made through the Listing Service.
User Responsibilities
When using the Listing Service, you may not submit material that is unlawful, harmful to minors, fraudulent, infringing on third-party rights, or defamatory. You are responsible for all material you submit, and RSA Property may refuse or delete any material that breaches these terms and conditions and block your use of the website. Our Terms of Use policy must be strictly adhered to.
Material Submission
You must submit material in the format and detail determined by RSA Property. RSA Property has the right to monitor and moderate submitted material and to restrict users’ use of the Listing Service.
Accuracy and Endorsement
RSA Property is not responsible for the accuracy of submitted material and does not endorse any material or product. You grant RSA Property the right to publish all submitted material.
Legal Compliance
You must comply with all applicable laws, including the Consumer Protection Act and the Alienation of Land Act. If you use third parties to prepare and submit material, RSA Property is not liable for any damages or costs resulting from the third party’s actions.
Fees
You agree to pay all fees and charges for using the Listing Service. RSA Property may suspend your use if fees are not paid on time. Fees are non-refundable.
Language Requirement
To ensure a consistent quality browsing experience for all users, all listings must be advertised in English.
Please note that this policy may be updated from time to time.
Thank you for using RSA Property, and please adhere to these terms and conditions when using our services.